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CLIENT PORTAL

Keep clients connected.
Bring care into view.

Give pet owners a place to review pet and account information, request appointments and refills, pay a bill, and send a message to the practice.

A PLACE TO START

Their pets.
Their care information.

The portal home screen brings together the next appointment, balance due, communications and pets, with shortcuts to common requests.

From appointments and reminders to invoices and messages, clients can find the portal sections in one overview.

YOUR PET CARE, CONNECTED

A clear overview.
A familiar next step.

Clients can start with their pet, check the account overview or choose a service. The example shows the portal's main screen with illustrative sample data.

Illustrative StringSoft Client portal home screen showing appointment and balance summaries, appointment and refill requests, bill payment and messaging shortcuts, fictional pet Milo, and portal overview sections.
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COMMON CLIENT ACTIONS

Requests, payments
and communication.

Four visible shortcuts give clients a starting point for common interactions with the practice.

Request an appointment
Start an appointment request from the portal.
Request a refill
Start a medication refill request.
Pay a bill
Access the portal's bill-payment action.
New message
Start a message to the practice.
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Pets & appointments

Review pet details, reminders and past visit history. The Appointments & reminders section includes upcoming visits, pending requests and appointment history.

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Account & care information

Find sections for invoices, payments, estimates, prescriptions and lab results, alongside messages and clinical summaries.

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Approved imaging & forms

The Imaging section is for client-approved imaging and radiology documents. Forms and documents are explicitly approved for display in the client portal.

EXPLORE THE CLIENT EXPERIENCE

Bring your clients
into the conversation.

Walk through the Client portal and discuss your practice's appointment requests, refill requests, billing, messaging and client-facing information in a personalized demo.